Service Quality Target
- Respond to feedback within 1 working day.
- Resolve complaints /disputes within 21 working days.
- Final year exam results to be released within 3 months from the final examination.
- Refund to be processed within 7 working days.
Customer Experience Strategy
In-line with our goal of providing a pleasant and enriching Customer/Student Service Experience, we are committed in providing the following:
- A Customer-centric and hassle-free delivery process
- Relevant, accurate and timely information and services
- Experienced, qualified and passionate academic staff
'Thus ensuring that we are every step with you
to nurture, inspire, care for and empower you
to help turn your dreams into reality’
Share
